Returns & Store Credit Policy

1. Eligibility for Returns

• Items may be returned within 15 days of the delivery date.
• Returned items must be unused, unworn, unwashed, and in their original packaging with all tags attached.
• Sale, clearance, or final-sale items are non-returnable.

2. How Returns Are Processed

• Approved returns are issued as store credit only.
• Store credit will be sent to you as a digital gift card/code within 2 business days after we receive and inspect your return.
• Store credit never expires and can be used toward any future purchase at Marleysluxe.
• Shipping costs are non-refundable.

3. Initiating a Return

• Email shopmarleysluxe@gmail.com before sending items back.
• Include your order number and the items you wish to return.
• You are responsible for return shipping costs unless the item arrived damaged or incorrect.

4. Damaged or Incorrect Items

• If you receive an incorrect item, contact us within 3 days of delivery with photos. We’ll issue store credit once verified.

5. Non-Compliance

• Returns that don’t meet our eligibility requirements (e.g., past the return window, worn, or without tags) may be declined or sent back to you at your expense.